X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now
Ripoff Report | Newegg.com Review - City of Industry, Ca
X  |  CLOSE
Report: #1459390

Complaint Review: Newegg.com - City of Industry Ca

  • Submitted:
  • Updated:
  • Reported By: Morris — HOLLY RIDGE United States
  • Author Not Confirmed What's this?
  • Why?
  • Newegg.com City of Industry, Ca United States

Newegg.com damaged and defective products. horrible customer support and resolutions. City of Industry Ca California

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Purchased two Klipsch Icon KF-28 Dual 8" 2-way Floorstanding Speakers on 8/4/18.    They were delivered by Fedx all busted up and destroyed.   Fedx driver told me to contact Newegg.   Newegg had me send photos of all the damage so I did.   After several days they got back with me and told me they would send replacements.   I asked that they send UPS and mark them as fragile.   Few days later fedx showed up and showed me again that the packaging was destroyed and the speakers were all busted up.    Newegg customer service had me send photos again and this time stated they would get it right.    At this point I have been charged for three speakers when I only purchased two, only have 1 good speaker delivered and over three weeks later they are still giving me excuses to why I have not received my order or refund.  They have lied to me, not return phone calls and on 9/3/18 I emailed replyied a rep that lied about inventory and told her if I did not receive a actual phone call from someone resolving this issue I would be posting negative reviews.    As you can see they do not care.   Horrible products because of being defective or damaged and also horrible customer service.    Still have not received full refund or replacement!!

This report was posted on Ripoff Report on 09/04/2018 05:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/neweggcom/city-of-industry-ca/neweggcom-damaged-and-defective-products-horrible-customer-support-and-resolutions-city-1459390. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.