Complaint Review: Newegg - Internet
- Newegg Internet USA
- Phone:
- Web: Newegg.com
- Category: Computer Stores
I bought a video card during the Anytime Black November Low Price Match Gaurantee, which I thought it meant the whole month.
They were selling the the same video card later that month for a lower price. When I asked about getting the price match they said they don't honor it during Black Friday and Cyber Monday sale which ran from 11/21 to 11/30. The ad did not mention that they don't honor the low price match on these days. If they would of shown this on their ad, I would have waited and bought the card on Black Friday and saved myself $60.00.
This report was posted on Ripoff Report on 12/04/2016 08:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/newegg/internet/newegg-false-advertising-internet-1341391. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Author of original report
Newegg Low Price Guarantee settled
AUTHOR: - ()
SUBMITTED: Monday, January 09, 2017
Newegg finally honored they're low price guarantee.
I have been a Newegg customer for many years. Spent thousands of dollars there and this is the first and only time I've ever had an issue with them. I will continue to be a customer.
Thanks Newegg
Thanks Ripoff Report

#2 Author of original report
No response back Newegg for low price match.
AUTHOR: - ()
SUBMITTED: Friday, December 30, 2016
Newegg said they they would price match if I sent them information. It's been 7 days since I sent it . No response from Newegg.

#1 UPDATE Employee
Please Contact Us
AUTHOR: Newegg_Support - (USA)
SUBMITTED: Friday, December 23, 2016
First, thank you for taking the time to leave this feedback. We apologize for any inconvenience and misinformation that you were provided.
If you could e-mail us at wecare@newegg.com with your order number and a link/reference to this post we'll be happy to make the price match happen for you as it should have.
Thank you,
Dakota (Newegg Support)


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