Complaint Review: Newegg - Internet
- Newegg Internet USA
- Phone:
- Web: newegg.com
- Category: Miscellaneous Electronics
Newegg sent plastic box instead of computer Whittier CA
*Author of original report: Through with you William
*UPDATE Employee: Please Contact Us
*Author of original report: Email link bogus
*UPDATE Employee: Please contact us
In May 2016, I paid $370 for a computer from Newegg. They farmed it out to some no-name company. I got a plastic box that does not have Windows installed on it. Newegg refuses to return my money until I return computer. If I return the plastic box, they want to charge me a restocking fee. If I return plastic box, I will have no evidence to show judge in lawsuit against Newegg for fraud. They need to return my money. I am the one who was screwed; they can return money first and then I will return their useless plastic box.
This report was posted on Ripoff Report on 06/02/2016 03:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/newegg/internet/newegg-sent-plastic-box-instead-of-computer-whittier-ca-1309167. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Author of original report
Through with you William
AUTHOR: - ()
SUBMITTED: Thursday, June 09, 2016
Why would I try to contact you again with your bogus email address and your fraudulent ways. Return my money or I will see you in court.
#3 UPDATE Employee
Please Contact Us
AUTHOR: Newegg_Support - (USA)
SUBMITTED: Thursday, June 09, 2016
Hello Kristie,
We'd be happy to look into this further to try and resolve this for you. I looked at the emails sent to wecare@newegg.com email address but was not able to locate an email from you. Please send an email to wecare@newegg.com with your order number and more information so we can look into this. Thank you and we look forward to hearing from you soon!
-Rella (Newegg Service)
#2 Author of original report
Email link bogus
AUTHOR: - ()
SUBMITTED: Friday, June 03, 2016
The rebuttal says that I should contact William at Newegg, but the link does not work. Typical response that I have gotten from Newegg on the NUMEROUS times I have tried to get them to contact me and a give me my money back. Just in case William or whomever the bogus guy from Newegg is might be reading this, the ONLY way you will ever resolve this is to return my money to my PayPal account IMMEDIATELY. If I have to file a lawsuit, $370 is not going to do it. I will sue for the amount that Oregon law--where I live--allows. That is $10,000. Not only that, you will have to come to Oregon to appear in court. Just return my d**n money and get out of my life. Once I have the money, you can have your plastic box back. You should compensate me for lost work due to your fraud, but if you save me the trip to the courthouse, I will not demand that. It's up to you William. Fix it today or I will see you in court.
#1 UPDATE Employee
Please contact us
AUTHOR: Newegg_Support - (USA)
SUBMITTED: Friday, June 03, 2016
Hello Kristie, Thank you for taking the time to bring this to our attention. We're sorry that the item you received did not match the description on our product page. This is concerning and we'd like the opportunity to investigate this further. Would you please contact us with your order details to wecare@newegg.com ? Thank you and we look forward to hearing from you. ~Newegg Service - William
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