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Report: #823799

Complaint Review: Newport News - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Mary — Nottingham Maryland USA
  • Author Not Confirmed What's this?
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  • Newport News Internet United States of America

Newport News Spiegal; Shape FX Severely delayed orders, misinformtion, cancelled orders with knowledge Internet

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Was told the warehouse moved to North Carolina, order delayed due to this reason.  Order was placed 11-28-11.  Over a month went by and I heard anything from, the order is in the box to be shipped, I don't see your order, oh and the best one, that order has been cancelled!  I re-ordered everything on 12-28 and was told 7-10 business days for shipment.  Now I'm told again since the warehouse moved from Virginia to North Carolina there are customers who ordered beginning of November that havent received their orders yet. Today, 1-17-12 I am now told that 5 of my 10 items are out of stock and they wont ship anything unitl they are all in! I also understand Newport News/Spiegal has filed for Chapter 11 bankruptcy as well.  With customer service like this no wonder!  I have been a long time customer of this company and have never had this horrible service or individuals who have no way of knowing which end is up! 

This report was posted on Ripoff Report on 01/17/2012 07:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/newport-news/internet/newport-news-spiegal-shape-fx-severely-delayed-orders-misinformtion-cancelled-orders-wi-823799. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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