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Report: #1128053

Complaint Review: North American Power - Select State/Province

  • Submitted:
  • Updated:
  • Reported By: Sri — Lawrenceville New Jersey
  • Author Not Confirmed What's this?
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  • North American Power Select State/Province USA

North American Power NAPOWER Bait and Switch Plans. Unregulated. Norwalk Connecticut

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I hope this note will save at least others who are planning to switch to North American Power for saving a few cents on gas and electricity bills.

North American Power is unregulated utility (gas/electricity) company operating multiple states. This company is based out of Norwalk, CT and advertises plans that are false and of "Bait and Switch" type.

I switched to this company a few months ago after receiving a flier in the mail.

Now, I am charged 3 times my utility company rates (yes, 3 times) for Gas. My public company charges 0.49 per Therm while NAPOWER is charging $1.59 cents. This is insane. I have already ordered to switch back but it takes 2 billings cycles. NAPOWER conveniently offered me a fixed rate plan which also takes a month to be effective. Even worse, Fixed rate plan will put you in contract. That means there are breakage charges if you get out.

The rep. (what a shame) said to me that the rates are steady right now. When I asked what is the current rate, she said, it's $1.59. 

Beware! Do not fall for their false advertisements. You will be stuck to make adjustments. I hope this company gets shuttered soon by the authorities for advertising unsustainable (one month rate) rates only to get customers and then skim those accounts.

Please stay away. I have 3 times the normal amount this month already. My usage did not go up. It was purely because of NAPOWER Rates. I have another month of bleeding before I could get out of this mess.

 

 

This report was posted on Ripoff Report on 03/03/2014 08:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/north-american-power/select-stateprovince/north-american-power-napower-bait-and-switch-plans-unregulated-norwalk-connecticut-1128053. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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