Complaint Review: Northern Leasing Systems - New York New York
- Northern Leasing Systems 132 West 31st Street, 14th floor, New York, NY 100 New York, New York United States of America
- Phone: 1-866-269-5957, 888-607-3
- Web:
- Category: Credit Card Processing (ACH) Companies
Northern Leasing Systems Neil Scott tricked me into a 4 year lease, machine did not work, sent back , Still want money 4 years, bullies, thieves New York, New York
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When my credit card machine stopped working in 2010, I called TransFirst--the credit card processing company to fix the machine. The service rep???Rich Taylor told me they did not service that machine any longer and I would need a new machine.
I told him I had a very low budget and needed the cheapest machine possible and only wanted to accept master card and visa. He told me the cheapest machine was $350.00. I could not afford that. He said i could lease one on a month to month basis and if I went out of business I could cancel the lease. i was worried the machine might not work with our phone lines--he quarenteed me it would. He said I could sign one page on line, then sent me an e-mail saying that He had to send me a written contract and had highlighted where I needed to sign or initial. he did not tell me that Northern Leasing was even involved, but mentioned their leasing department. said I could decide to buy the machine at any time , or cancel the lease.
The machine did not work well at all, I sent it back and got a replacement machine --it did not work well either. Mean time I was not getting service or savings promised and my bank found TransFirst unacceptable and cancelled the relationship going with another company--I was required to change companies with them. When I called to cancel account and return malfunctioning machine, I was told I would have to call Northern Leasing to return machine. i asked--who is Northern Leasing?? They said they sold them my lease.
I called Northern Leasing and was told that I would have to pay them like $1,300.00 to return machine and buy out lease. I said "what lease?" I was told it was month to month and I could cancel any time. They said "We have your signature on a lease for 4 years of payments and we will not let you out of it". I said the machine is not working, so the person said to return it with a letter stating it did not work. I thought that would end the lease.
I had not been given a copy of my lease and when I did get it--it did not look like what I signed, but was in a very hard to read. small type face. It took almost a year to get that lease copy. when I read it I was just sick--what an onerous piece of crap. I trusted my customer service rep and took his word for what was in the contract--big mistake. I told the people at Northern Leasing about being tricked and lied to and they said they did not care--they had my signiture on a contract and they wanted the money. I said I did not have the machine, so shouldn't have to pay anything. they said they did not care whether i had the machine or not--they wanted the money.
I have been trying to deal with them every since and they have made my life a nightmare. They promise to send fraud reports for me to fill out--the reports never come. They were taking money out of my checking account and it was more than I agreed to, so i closed my checking account and notified them in writing that I wanted to pay with checks and rescinded any permission to take money out of my account. I was at this point trying to get a reduced settlement.
I paid several payments, then got a bank statement and was shocked to see money had been taken out by them without my permission. I filed fraud charges with the bank and got that money back--4 amounts in less than 3 weeks. then they started really harassing me. I have not paid them for almost 6 months and they are threatening all sorts of awful things like law suits in NY and wrecking my credit. I have asked for a financial accounting of money paid by me so far and they refuse. i won't pay until i get a financial accounting--any normal company would be glad to do that. I have gotten as many as 10 calls IN ONE DAY. I HAVE NOTIFIED THEM BOTH ON PHONE AND IN WRITING NOT TO CALL ME, THAT I WANT ALL CORRESPONDANCE IN WRITING, BUT THEY IGNOR ME.
i NEED HELP, BUT DON'T KNOW WHERE TO GO.
This report was posted on Ripoff Report on 12/08/2011 04:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/northern-leasing-systems/new-york-new-york-10001-3405/northern-leasing-systems-neil-scott-tricked-me-into-a-4-year-lease-machine-did-not-work-806837. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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