Complaint Review: NTTA
5900 West Plano Parkway,
- Phone: 972-818-6882, 817-731-688
- Category: Local Transportation
NTTA North Texas Tollway and subcontractor for TexDot Fraudulent use of traffic cameras to fake toll charges Plano Texas
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The NTTA (North Texas Tollway Authority has people who are committing fraud against innocent travellers. This NTTA should change their name to North Texas Taxing Authority.
How do I know - because I am one of your 'freeloaders'. I got a bill out of the blue saying that I had traveled on a toll road - my driving only takes me near toll roads, but I avoid them like the plague. I missed the first bill, I don't think that we got it because it was addressed to the lease company. I ignored the second bill for $13.83 ($3.83 plus $10 fee) and the next month received a bill for $43 something which included another charge for $4.95 plus another $25 fee (well, that's not adding up, but you get the picture - two transactions total less than $8 with fees is 5 times the amount).
So I called them and told them that we don't use the tollways and they said it was a TeXpress lane or some such. So I asked them for the video, etc. They said they couldn't because I wasn't the registered driver, but I finally contacted them under my wife's name (she isn't the registered driver either) Anyway, I received pictures of my car and I can see that either that is my car or someone went through a lot of trouble to make it look like mine.
Also, the locations were in Sam Rayburn area on Oct 8, 2016 at three different locations at 8:30 am and I635 Coit Rd at 7 pm on 1/3/2017. Both of these are bogus because we live an hour to an hour and a half from those areas (north of Denton) - there is no way that we went to Sam Rayburn to get on their toll road - we are retired and over 70 - no way! As for the other - really? Jan 3 is a Tuesday, two days after the New Year. If we had driven down in that area for any reason, I would have remembered it. The car was in our garage that day all day.
I told them so. Too bad - for us.
After checking around I read the horror stories and decided to pay the bill rather than risk paying hundreds of dollars - but I know when I have been scammed. These clowns used pictures taken from the Denton City street cameras and inserted them into the NTTA database. Then they made up the scenario and they go us. They were just dying for us to fight them over it. I paid them $53 plus, and put an extra $20 on account so they couldn't do it again.
Dirty rotten crooks is what they are. If you are wondering how I know how they did it, I recognize some of the intersections in the pictures, but mostly, they use the words 'date of violation' rather than 'date of transaction' which is a dead giveaway. The Denton City uses the same group for its 'enforcement'. The pictures were the same style. No date stamp, etc. They have a great deal going here with all this 'fees' they can charge - I can't believe that our legislature allowed them to have this amount of power.
They love to see someone fight them. Just watch the amounts skyrocket out of reach. But they have pictures - right! They copied the pictures from the other database and didn't even try to hide it. I could have made pictures that would pass under their scope without any problem - but how can someone fight this? I saw so many horror stories. Even a state legislator took them on and got nowhere. They have a great scam going that no one can prove is happening. In fact, I'd bet that 90% of the people don't even know that it is happening.
This needs to be a class action suit against these thieves.
This report was posted on Ripoff Report on 03/23/2017 12:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ntta/plano-texas-75093/ntta-north-texas-tollway-and-subcontractor-for-texdot-fraudulent-use-of-traffic-cameras-t-1363537. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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