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Ripoff Report | Nuavive derma Review - Las Vegas, Nevada
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Report: #1413515

Complaint Review: Nuavive derma - Las Vegas Nevada

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  • Updated:
  • Reported By: Labazini — Wimberley Texas United States
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  • Nuavive derma Las Vegas, Nevada United States

Nuavive derma Transform Derma $94.27 charge after free sample - NOT AUTHORIZED Las Vegas Nevada

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Do not fall for this internet scam: "Free Sample".  This company is disceiving and dishonest.  Demand a full 100% refund, not the 35%, 50% or 75% they try to get you to agree to.  

This report was posted on Ripoff Report on 11/26/2017 07:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nuavive-derma/las-vegas-nevada/nuavive-derma-transform-derma-9427-charge-after-free-sample-not-authorized-las-vegas-1413515. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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1, Report #1413404
Nov 25 2017
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Nuavive Derma & Eye Cream They took $94.57 & $89.47 out of my bank account, a total of $184.04. I called them to advise I want a full refund and I will return the remaining products to them. The female rep said there was nothing she can do because I did not cancel before the 14 day trial period. I requested to speak to a manager or supervisor and she said there was no one there to help me. I told her this is my car payment and I need my money back asap. SHE DIDN'T CARE. ALL SHE SAID WAS SHE CAN CANCELLED THE SERVICE BUT THAT'S IT. I asked her do you care that you are taking people money and this is how you treat people. This is so wrong. Decatur Georgia
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Aug 26 2017
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Nuavive Derma internet I responded to a pop-up on the internet about Nuavive Derma saying I only needed to pay $5.95 for shipping and handling for a FREE trial. I looked at the website and didn't see anything wrong at the time. The only box I checked was agreeing to pay the 5.95 for S&H. Wow was I wrong! They charged me an large amount on my credit card. This company is fraudulant. They are simply trying to trick seniors out of their money. I called to complain when I saw the charges on my credit card for 89.47 and 94.57 and they told me I had agreed to pay that amount. I never agreed to any such thing. After agruing with the rep for an addition 20 minutes, she offered to give me 1/2 of my money back, I told her I wanted a full refund, she refused. on the internet is all I know Internet
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9, Report #1395668
Aug 25 2017
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Nuavive Derma and Anti Aging Trial I found an add on the Internet for a FREE TRIAL of Nuavive Derma and Anti Aging Creme (two separate items) with a charge of 5.95 for shipping. On the one page shown there was no terms/conditions listed. It appeared as though by checking the small box I agreed to the terms and conditions for the shipping cost of 5.95. I looked thoroughly on the web page for additional information wondering what was the catch or were there other terms and conditions. I found nothing. I received my product and there was no information on the packing slip that provided me a phone number, address, or contact information if I had questions. After I received my credit card bill I was shocked that I had two separate charges one for 94.57 for HealthWeb Online.com and the other was for 89.47 for Newhealth. I called the numbers and the individuals were extremely rude. Their bottom line is I will not receive a refund. They offered a 35% refund but I told them I wanted the entire refund. I told them I will contact my credit card company and file a claim. They both told me don't bother, there is nothing they can do. They instructed me that they have proof that I agreed to their terms and conditions by checking the box. I explained to them that there were no terms and conditions listed and that by checking the box I was agreeing to the 5.95 for shipping cost. This company is crooked and I truly believe this is a scam. This situation is still pending.  Internet
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