Report: #1389066

Complaint Review: Nuavive Derma

  • Submitted: Sat, July 29, 2017
  • Updated: Sat, July 29, 2017
  • Reported By: Sherri — Marietta Georgia USA
  • Nuavive Derma


Nuavive Derma Rip Off Internet

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I saw an ad for this product as a popup on Facebook.  It looked too good to be true and I should have stopped then.  You paid $4.94 for a 1 month supply of their product that promised (as all skin care products do) to make my skin look younger and remove wrinkles.  My fault for buying into that, but for just $4.94 what did I have to lose.  NOWHERE in the Facebook ad did it say ANYTHING about calling within 14 days to keep from being charged the full $94.57 for the product.  

I saw the charge on my credit card statement and did not recognize it.  I called the number and I could barely understand the person I was talking to.  He told me I did not call back within the 14 days, so my account was cancelled - after they went ahead and charged me the $94.57.  He offered to send me a free months supply!  I told him the product didn't work to begin with.  So they cancel my 'account', but still charge me full price.  Usually those deals work by starting you up on a monthly renewal at full price if you don't cancel within their time space.

As I mentioned, the Facebook ad never mentioned a cancellation time.  But when I pulled up their ad on the internet, it was right there in black and red!  But NOT on their FB ad.  

I'm taking it to my credit card company.  Hopefully this company can be stopped from ripping people off.  I'm sorry for others who have been ripped off, but am glad I'm not the only one.

This report was posted on Ripoff Report on 07/29/2017 10:10 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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