Report: #1395747

Complaint Review: Nuavive Derma

  • Submitted: Sat, August 26, 2017
  • Updated: Sat, August 26, 2017
  • Reported By: Dolly — Summit New York USA
  • Nuavive Derma


Nuavive Derma internet I responded to a pop-up on the internet about Nuavive Derma saying I only needed to pay $5.95 for shipping and handling for a FREE trial. I looked at the website and didn't see anything wrong at the time. The only box I checked was agreeing to pay the 5.95 for S&H. Wow was I wrong! They charged me an large amount on my credit card. This company is fraudulant. They are simply trying to trick seniors out of their money. I called to complain when I saw the charges on my credit card for 89.47 and 94.57 and they told me I had agreed to pay that amount. I never agreed to any such thing. After agruing with the rep for an addition 20 minutes, she offered to give me 1/2 of my money back, I told her I wanted a full refund, she refused. on the internet is all I know Internet

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I responded to an ad on the internet for a free trial of Nuavive Derma and anti-aging creme for just a shipping and handling of 5.95.  I saw no terms and conditions on the page which I was ordering from.   I checked the box for 5.95 for S&H.  I checked the rest of the page and found nothing about other charges.

When I checked my credit card bill, I couldn't believe my eyes.  They charged me 89.47 for what they called New health, and 94.57 for what they referred to as Healthweb.  I immediately called them to find out what was going on.  They told me I had agreed to pay these charges.  I argued with the representative about this to no avail.  By the way, the trial sizes were so small, that they only lasted 1 week. 

There were abolutely no addresses or telephone numbers on the shipment label or in the box, not even an invoice where I could contact them.  The only number I found was on my credit card transaction.

After arguing with the rep for a period of time, she offered to give me 1/2 of my money back and I told her I wanted a full refund, I even offered to return the empty bottle and jar.  She refused.

I have called my credit card company and disputed these charges. 

In my opinion, this company is running a scam, especially on older americans like myself that are on a fixed income, and something should be done about it!

This report was posted on Ripoff Report on 08/26/2017 09:45 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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