One Great Family Consumer Extortion Springville Internet

I just spoke with this company and stand outraged by the lack of professionalism and concern for consumers. When I cancelled the trial subscription, in late 2007, the account was not deactivated and conveniently, there are no records of my call. How does the consumer prevail in a "their word against mine" case? My bank is disputing charges for the past 120 days, but that is the extent of their ability to advocate on my behalf. One may ask why I did not investigate prior to now - the $14.95 charge was simply lost among the $10-20K per month deductions from my bank account. To date, this company has stolen approximately $330.00 from me and apparently, the total consumer aggregated amount is significantly higher.

Sarah
Seattle, Washington
U.S.A.