Onlinereportaccess.com Lying scamming company Internet

I spent 20 minutes entering all my information into the online access report portal, said my report was ready.  Took all my credit card information.  Then once that went through it stated "report not found"! What a scam coincidently it was after it took my payment.  I immediately hit the live chat with the morons there let's see I chated with "Alice, Gloria and Angela" I am sure I was talking to no one.  Multiple chats with multiple people complaining about there lack of follow thru and how I felt it was a scam.  

They referred me to their manager "Brian" who sent me an email saying they couldn't find any records and do I want to cancel my membership!  I replied that I opted out of their " yearly fee" program and I have the screen shots of everything and all the "live chats" with his staff.  I also stated that I had contacted my credit card company to report this as a fraudulent charge.  I went on to let them know I would notify the OIG, BBB and the DOJ of my complaint.  They suck and prey on people like a freakin vulture. NEVER USE THEIR SERVICES THEY WILL ROB YOU BLIND!!!!