Complaint Review: OnRebate - TigerDirect - Boca Raton, Florida
- OnRebate - TigerDirect 120 East Palmetto Park Road Boca Raton,, Florida U.S.A.
- Phone: 888-222-9300
- Web:
- Category: Computer Stores
OnRebate - TigerDirect Rebate Ripoff! Not Received Boca Raton Florida
*UPDATE Employee: Customer assistance
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I bought a NIKO LCD TV/Monitor and an emachine refurbished computer from TigerDirect in Naperville, Illinois. Both items had a rebate of $100.00 each.
I filed both rebates ontime (5/9/2006) and never received the $200.00 owed to me. I called onrebate and spoke with a customer service representative around 6/15/06. The representative told me that my rebate had been mailed, but must have gotten lost in the mail. She told me that she would send another check, and I should receive it within 7 business days. A month has come and gone, and no check. I called back today (7/25/06) and was told that their systems are down, so they could not look up any information. I told the representative that I wanted to speak with a manager, and he said that she was at lunch, but would give her my name and phone number to call me back later today. I am still awaiting a phone call.
I have done some research on the net, and have found that there are many, many, many people with similar experiences.
Jennifer
Naperville, Illinois
U.S.A.
This report was posted on Ripoff Report on 07/25/2006 11:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/onrebate-tigerdirect/boca-raton-florida-33432/onrebate-tigerdirect-rebate-ripoff-not-received-boca-raton-florida-202821. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Customer assistance
AUTHOR: Daniel - (U.S.A.)
SUBMITTED: Wednesday, July 26, 2006
Dear valued customer,
I would like to assist you in getting your rebates. If you would contact me via e-mail at daniel.jesus@onrebate.com, I will be glad to help and come to an understanding of our rebate process.
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