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Report: #158604

Complaint Review: OnRebate -TigerDirect - Internet

  • Submitted:
  • Updated:
  • Reported By: Oakville Ontario
  • OnRebate -TigerDirect OnRebate.com Internet Canada

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A year ago I bought a WD hard drive from TigerDirect located in Markham, Ontario. The purchase was entitled to a rebate of $40.00. I went through the registration process same day and I received an email confirmation.
A month later I received an email stating that the payment was processed.

As I didn't receive anything I contacted the customer service.

Since then I exchanged 18 emails and had 5 phone calls with OnRabate's customer service with absolutely no result.

I spoke to the TigerDirect store manager where I made the purchase. She behave very bad so I decided $40 isn't worth it neither the wasted time not all the fluster.
Since then I strongly discourage everybody around me from shoping at TigerDirect and especially items involving rebate.


Filip
Oakville, Ontario
Canada

This report was posted on Ripoff Report on 09/27/2005 07:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/onrebate-tigerdirect/internet/onrebatecom-tigerdirect-ripoff-fraud-internet-158604. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
0Consumer
4Employee/Owner

#4 REBUTTAL Owner of company

Payment Processed

AUTHOR: Nadina - (U.S.A.)

POSTED: Wednesday, September 28, 2005
Dear Filip-

We located your rebate registration in our database and our records indicate that we did process your rebate back for an amount of $40.00 on 01/18/05. It was sent to your paypal account, the transaction ID number is 3NX54966Y8401181C. If this rebate would have gone through paypal would have returned the payment to us.

You may send an email to nadina.urdaneta@onrebate.com and your account may be researched further. At this point it shows as processed.

Thanks for your attention.
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#3 REBUTTAL Owner of company

Payment Processed

AUTHOR: Nadina - (U.S.A.)

POSTED: Wednesday, September 28, 2005
Dear Filip-

We located your rebate registration in our database and our records indicate that we did process your rebate back for an amount of $40.00 on 01/18/05. It was sent to your paypal account, the transaction ID number is 3NX54966Y8401181C. If this rebate would have gone through paypal would have returned the payment to us.

You may send an email to nadina.urdaneta@onrebate.com and your account may be researched further. At this point it shows as processed.

Thanks for your attention.
Respond to this report!
What's this?

#2 REBUTTAL Owner of company

Payment Processed

AUTHOR: Nadina - (U.S.A.)

POSTED: Wednesday, September 28, 2005
Dear Filip-

We located your rebate registration in our database and our records indicate that we did process your rebate back for an amount of $40.00 on 01/18/05. It was sent to your paypal account, the transaction ID number is 3NX54966Y8401181C. If this rebate would have gone through paypal would have returned the payment to us.

You may send an email to nadina.urdaneta@onrebate.com and your account may be researched further. At this point it shows as processed.

Thanks for your attention.
Respond to this report!
What's this?

#1 REBUTTAL Owner of company

Payment Processed

AUTHOR: Nadina - (U.S.A.)

POSTED: Wednesday, September 28, 2005
Dear Filip-

We located your rebate registration in our database and our records indicate that we did process your rebate back for an amount of $40.00 on 01/18/05. It was sent to your paypal account, the transaction ID number is 3NX54966Y8401181C. If this rebate would have gone through paypal would have returned the payment to us.

You may send an email to nadina.urdaneta@onrebate.com and your account may be researched further. At this point it shows as processed.

Thanks for your attention.
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