Report: #757066

Complaint Review: Ontel - Fairfield New Jersey

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Submitted: Wed, July 27, 2011
Updated: Wed, July 27, 2011
Reported By: S J — Phoenix Arizona United States of America

Author Not Confirmed

Why?

Ontel 21 LAW DRIVE Fairfield, New Jersey United States of America

Phone: 1-800-405-8306
Web:
Category: Medical Supplies

Ontel Miracle Socks Backordered for 6 or more months, won't cancel order Fairfield, New Jersey

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I ordered Miracle Socks compression stockings March 18, 2011. The website estimated 6 weeks for shipment. I was told 10 weeks ago that it would be another 6-8 weeks. It is now the end of July and they are saying that it will be another 6-8 weeks from now. I have asked them to cancel the order repeatedly. I have held on their 800 number for up to 45 minutes at a time. I have sent emails and get a response that I have to talk to customer service. How can they continue to business this way?

This report was posted on Ripoff Report on 07/27/2011 09:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ontel/fairfield-new-jersey-07004/ontel-miracle-socks-backordered-for-6-or-more-months-wont-cancel-order-fairfield-new-je-757066. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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