OOMA VERY hard to cancel, very argumentative and rude to the customer ,Foreign Call Center, Internet

My experience with OOMA was not a good one.  The call quality was actually below average of my cell phone in a 1-bar area on Edge 2G.    It served a purpose for a short time, and that purpose was finished and didn't want to pay anymore.

Their website does NOT offer a way to cancel, nor do they provide information on HOW to cancel in their support database.  This should have been a red flag from the beginning.  For one, this is NOT ethical, and should immediately sway your decision not to sign up to an OOMA phone.  

Their chat line will not help you with cancellation.  You have to call the support line.  Well, the support line can't help you, they have to transfer you to another account representative.  They are of course foreign to the United States and it's obvious.  There is also a LOT of latency on the line, I was being "accused" of talking over the rep.  She was quite brutal about it and I was very taken aback by it.   (I should have immediately escalated to a supervisor and tried to get her fired for a mistreat, but I was more interested in getting this task done quickly.)

Then she goes on and on for the next 10 minutes reading the policies. Then she starts soliciting me to stay with OOMA for a while, and I already told her 4 times I wasn't interested.  I don't need their service, I don't even like their service.  Then goes on and on for a few minutes on how I can sell my equipment because they don't have a buy-back policy.   I reminded her three times that never once asked about a buy back of the equipment, and still am not asking, but she was determined to finish the script.

I'm betting in a week or so, I'll see another charge on my credit card -- at which point I'm going ballistic on social media.