Complaint Review: OOMA - Internet
- OOMA Internet USA
- Phone:
- Web: http://www.ooma.com/
- Category: Internet Services
OOMA OOMA makes it difficult to cancel Internet
OOMA makes it hard to cancel. They won't allow you to do it from their website. They won't allow you to do it from the online support claiming "for security purposes". You have to call their number during business hours and then answer "security questions". If you don't happen to remember those, you keep getting charged. The guy made me login to the website and change a security question to get it cancelled.
It is very clear this company uses old school techniques of making it difficult to cancel. Too bad, many companies these days get that respecting people's time at the beginning and end of the relationship is good business.
This report was posted on Ripoff Report on 12/14/2015 11:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ooma/internet/ooma-ooma-makes-it-difficult-to-cancel-internet-1274101. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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