Papa Johns Pizza surreptitiously ripping customers off Internet

This happens all the time. There's a system in place so theoretically the drivers should know what they are delivering, not just handed a bag. However, the computer system at PJ is connected to corporate. If it takes too long for a delivery to be sent, or the driver is out too long; the customer is assumed to be upset. As a result, coupons get auto-mailed and the store starts getting angry corporate calls/visits.

To cope, the managers often "clock" people in before they are actually back before a delivery, and dispatched on another one. Sometimes you get back after being trapped in rush-hour, and the computer says you left for ANOTHER delivery 15 minutes ago.

The point of all this is that the rush to get deliveries out means you get a bag shoved in your face before you even know where you're going. Assurances that it's "all there" and you make the drive. When you get to the door, you find out it doesn't have garlic cups or drinks. Honestly, I'd advise you to stop ordering those little cups. You know how the boxes all proudly say "No Trans Fat!"? Correct, not in the pizza, it's IN THE CUPS, almost entirely processed carbs, trans-fat, and food-dye.