Complaint Review: Paul Conte Chevrolet - Freeport New York
Paul Conte Chevrolet bait and switch Freeport New York
*Consumer Comment: The dealership is showing their incompetence and greed
*REBUTTAL Owner of company: Paul Conte Chevrolet Rebuttal
I purchased the car I wanted and after signing all the paperwork was given a copy. I financed it and only wanted to finance half which is what MY copy said. It did not however show the additional money I put on a charge card but there was a separate receipt for that, no problem. The problem was when I received the financing booklet from the bank I noticed I was financing 5,000 dollars more than I wanted to. I looked into the xtras, tax, plates all the little things they add that are just their way of making money off of you and somehow it did not add up to 5,000 dollars. I called the bank and was told that was the correct amount. I called the dealership and was told that as well. I asked why is it so much more than what I agreed on. the dealerships answer was that I signed up for an additional warranty that was almost 3,000 dollars more. I said no I did not, I have your paperwork and it is not on here. I have additional paperwork about a warranty but I did not sign it and I NEVER was asked if I wanted it and I would never pay that amount for only 12, 000 miles more of coverage. The dealership said they will send me another copy which they did. and sure enough it was all there. WHY didn't I have that copy in the first place? why the deception? The dealership said I could cancell it and I said yes. The dealership said it would take 60 days, I said fine. 6 MONTHS later I still do not have that money taken off the loan. So many lies,for example, it went to the wrong account. It went to an insufficient address, all lies. My opinion is that they wait so long just so the salesman and their dealership can get the xtra commission from Chevrolet, plain and simple. they had me sign something and then switched it when they gave me my copy. one of the oldest games in the book. I will never buy from them again. the salesman Mike was a shrewd person as well, but that is another story. The moral is, they are all out to scam you, especially if you are a woman alone.
This report was posted on Ripoff Report on 10/20/2014 11:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/paul-conte-chevrolet/freeport-new-york-11520/paul-conte-chevrolet-bait-and-switch-freeport-new-york-1183904. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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