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Report: #1191469

Complaint Review: Pay Anywhere - Internet

  • Submitted:
  • Updated:
  • Reported By: Ladyshires — Overton Nebraska
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  • Pay Anywhere Internet USA

Pay Anywhere Freezing Funds for no reason Internet

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This place is a joke and very unprofessional, and they will hold your money without cause.

I have very few transactions by credit card, perhaps a total of 10 since acquiring the service yet TWICE this company has frozen my funds for vague reasons such as analyzing my account, etc.  When I first signed up for the account they froze my first transaction for over a month with no explanation other than making sure I was legitimate.  That was about a year ago.  On 11/24/14 I transacted a visa charge of $350.00 and noticed that their next day deposit had not occurred.  I received an email stating that they were holding the funds and could I please send them an invoice.  I emphasized that this was very disconcerting to have funds held up on a product that I have already produced and shipped to my customer.

I sent them the invoice with all information they would need.  About 12 hours later I received another email from their help desk stating that my account was being analyzed and that the funds would be held up for 24-48 hours more.  Additionally they wanted a "Business Model" and Business License (if my state required one) in order to release the funds! My business operation was provided to them when I signed up - but they suddenly needed it again.  If the credit card owner is not filing a complaint about a suspicious transaction I find it ludicrous that Pay Anywhere takes it upon themselves to review my business transactions as though I have done something wrong.

Spelling and grammatical errors are rife in their correspondence reflecting a very suspect business.  I will be closing my account after this transaction is resolved and would advise anyone seeking a credit card processing application to look elsewhere.

This report was posted on Ripoff Report on 11/25/2014 09:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pay-anywhere/internet/pay-anywhere-freezing-funds-for-no-reason-internet-1191469. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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