Petland Bought a 1300 dollar puppy and he died the next day. They admitted blame and willnot give my money back but want me to accept another puppy Springfield Missouri

here is the policy from their website:

We at Petland know that planning ahead for a new pet is essential. Still, sometimes circumstances beyond control hinder a customer's ability to fulfill the human-animal bond. Therefore, within 48 hours of a puppy's or kitten's purchase, Petland will gladly refund the customer's money less an administration fee.

not sure if this applies in your case, but its worth a shot.

What's the store policy on fraud?? Don't waste time with the manager. File suit in small claims court. You should have an easy win. There's no way this dog developed a serious viral infection in the 24 hours you owned him. If they had a competent vet check him out before purchase they would have caught it (if they wanted to). Failing to inform you of the hernia surgery simply added to the intentional fraud.

It sounds like they're in dire straights for cash. Don't delay..........

What's the store policy on fraud?? Don't waste time with the manager. File suit in small claims court. You should have an easy win. There's no way this dog developed a serious viral infection in the 24 hours you owned him. If they had a competent vet check him out before purchase they would have caught it (if they wanted to). Failing to inform you of the hernia surgery simply added to the intentional fraud.

It sounds like they're in dire straights for cash. Don't delay..........

What's the store policy on fraud?? Don't waste time with the manager. File suit in small claims court. You should have an easy win. There's no way this dog developed a serious viral infection in the 24 hours you owned him. If they had a competent vet check him out before purchase they would have caught it (if they wanted to). Failing to inform you of the hernia surgery simply added to the intentional fraud.

It sounds like they're in dire straights for cash. Don't delay..........

What is the store's policy on refunds? If they have a policy in place to not issue refunds, and its posted then you have little you can do.