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Report: #1315135

Complaint Review: Phenom Health - Internet

  • Submitted:
  • Updated:
  • Reported By: Extremely Annoyed — Guyton Georgia USA
  • Author Not Confirmed What's this?
  • Why?
  • Phenom Health Internet USA

Phenom Health Garcinia Lean Xtreme Ripped Off for $4.95 and don't have the product Internet

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I ordered this product from an internet ad. It stated that I would pay $4.95 shipping & handling. I was not told anything else.  The next day I called the number in the confirmation e mail , only to be told at that time, that by ordering the trial that I would be sent the product on a regular basis for $84. +. I advised that I didn't want the product or the trial and was told that I had to wait til I received it to get a refund of the $4.95 to my credit card account. Upon checking my credit card account, I learned that I had been charged a foreign transaction fee as well... So I have no idea where this place is located for sure... I was instructed to write a number on the package when it arrived & return it for the credit. The product took 2 weeks to arrive, so I know it had not been shipped when I called & cancelled it.

I returned the package when it arrived, unopened the way I was instructed. I waited several days, and no refund. So I disputed it with my bank.  They will not refund unless the company tells them to.

I have sent this company several e mails & they keep sending me back the same automated e mail, saying that my concerns have been previously addressed....finally I got an e mail with a phone number, which I called. Bottom line, they have no intentions of refunding the money period...

Just want everyone to know about horrible customer service & don't order anything from them.

 

This report was posted on Ripoff Report on 07/05/2016 11:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/phenom-health/internet/phenom-health-garcinia-lean-xtreme-ripped-off-for-495-and-dont-have-the-product-intern-1315135. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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