Complaint Review: PIGEONLY - las vegas Nevada
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- Author Not Confirmed
- PIGEONLY las vegas, Nevada United States
- Phone:
- Web: www.pigeonly.com
- Category: Escorts
PIGEONLY Took Money las vegas Nevada
*Author of original report: Pigeonly
*UPDATE Employee: Clarification needed.
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My friend suggested I use the service even though I was very apprehensive and I guess I should have been. I signed up and haven't even used the service when I saw a charge to my card. I hadn't received a call yet so I called them. No answer, so I googled this charge and there were quite a few complaints about this company. The charge was made to many accounts and never refunded but added to your "wallet". It is a disgrace that a loved one is being used as a pawn by companies like this. We have never had a family member in this position before, but working as a legal representative I knew this was rampant. I feel guilty about not speaking to my family member, but I will not be ripped off or abused. DO NOT TRUST THIS COMPANY OR ANY OF THEM!!!! Our loved ones may be serving "time" but we should NOT have to be the ones who pay for abusive companies trying to get rich off other peoples sorrows. They made a mistake in taking money from me, I am huge advocate and they will rue the day they did this. I can be the thorn in your side.
This report was posted on Ripoff Report on 05/14/2018 11:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pigeonly/las-vegas-nevada/pigeonly-took-money-las-vegas-nevada-1442827. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
Clarification needed.
AUTHOR: Pigeonly Customer Support - (United States)
SUBMITTED: Tuesday, May 15, 2018
Hello Kim,
Based on what you said in this post it looks like you are disputing the monthly fees we charge for our service. The good news is that we offer a 100% money back guarantee to all customers. If you were told anything contrary to that it must be a misunderstanding that we would be happy to clear up. We've been in business for over 5 years and have helped countless families stay in touch with their incarcerated loved ones. Much like your advocacy work, we take what we do very seriously and our track record in this space speaks for itself. With that said if you had anything less than a good experience with us we want to know about it so we can resolve the issue. Please email us at support@pigeon.ly so we can get a better understanding of the situation and fix whatever the issue may be.
Thank you.
#1 Author of original report
Pigeonly
AUTHOR: Kim - (United States)
SUBMITTED: Monday, May 14, 2018
You say fees?? Absolutely not! Suddenly there is this $2.99 charge. Nothing anywhere about a $2.99 fee/charge! So I google it and there it is! Pages of people complaining and stating you charged them this fee as well and NO ONE knew why!! Your customer service promised to give it back and you didn’t!! So don’t rebut because I’m tweeting and tweeting about the rip off and I will continue.
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