PimsleurApproach.com Stroll (Stroll.com), Internet Order, LLC Bait & Switch: Ordered $9.95 product. Sent expensive product and demanding hundreds of dollars Philadelphia, Pennsylvania

We ordered "Quick & Simple Spanish CDs" for $9.95 in May 2012 from Pimsleur Approach (a Stroll.com company). They sent a large Gold Pimsleur Approach Spanish CD set (not ordered) and now want hundreds of dollars. They keep calling and now sent a threatening letter. After reading other reviews about this scam, we are afraid to return product *directly* to this company as they have told others they did not receive the return.

While PimsleurApproach.com (Stroll.com) is not technically the same company as the producer of Pimsleur audio tapes (Pimsleur.com / Simon & Schuster), Stroll apparently is licensed by Simon and Schuster to sell Pimsleur products. I have contacted Simon & Schuster about this scam and their damage to their reputation and the reputation of Pimsleur. I will be contacting my state Attorney General as well as the Pennsylvania Attorney General about Stroll and their management team.

It is upsetting that PimsleurApproach.com uses 11pt gray type (on a somewhat gray background) to help hide their scam. If PimsleurApproach.com (Stroll) is going to attempt to charge a credit card and/or threaten to send charges to a collection agency, those prospective charges should be featured in bold types and prominently on the top of the order web page. Any reputable company would do so.

I will update this case if Pimsleur.com (Simon & Schuster) is able to arrange for a return and convince their apparent licensee (PimsleurApproach.com / Stroll) to stop deceptive web page offers and sending the wrong product to scam large sums of money from customers.