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Report: #1164926

Complaint Review: pimsleur approach - Internet

  • Submitted:
  • Updated:
  • Reported By: JERMEY — SIOUX FALLS South Dakota
  • pimsleur approach Internet USA

pimsleur approach customercare@pimsleurapproach.com They lure me in with a 9.95 CD, then send me an unsolicited 16 CD box set from simon and schuster's Pimsleur, with a sticker on it from Stroll, really sold by internet order company LLC. Internet

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They lure me in with a 9.95 CD set of 8 lessions, then send me an unsolicited 16 CD box set from simon and schuster's Pimsleur, with a sticker on it from Stroll, really sold by internet order company LLC.

Once i attempted to return the additional CD's they give me and extended trail period, basically saying & telling me anything to get me to keep them. They also state they will provide me with a shipping label, so that i can easily return the item if i don't want it. Guess what happens when i really don't want it, no shipping label arrives!

I have called the company repeatedly and been promised a shipping label, no such item has arrived. Then you get hit with this $64.00 dollar charges on me card, for something i didn't even order. My product sits UNOPENED and nonreturnable and they wont me to pay 192.00 bucks.

Better yet i have recently called the customer service number and was told that now it is to late to return the item, the operator even telling me that i would have to pay for the item no matter what! Unbelievable a bad company! avoid this at all cost! I thought this was a great company when i first order from them 10 years ago.

This report was posted on Ripoff Report on 07/25/2014 09:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pimsleur-approach/internet/pimsleur-approach-customercarepimsleurapproachcom-they-lure-me-in-with-a-995-cd-then-1164926. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

Here You go...

AUTHOR: Ken - ()

POSTED: Friday, July 25, 2014

Just below the trial order form is the following:

By clicking below, I’ll be charged $9.95 and agree to the adjacent purchase program Terms and Conditions.

Here are those Terms and Conditions prominently located just below and left of the order form.  They’re not even in “fine print.”

† PIMSLEUR RAPID FLUENCY PURCHASE PROGRAM:

One month after you receive your Quick & Simple you'll begin receiving 30 day trial copies of advanced Pimsleur courses in the language you selected. Each course is yours to try for 30 days. You'll receive a new course once every 60 days. For each course you keep we'll bill you in four monthly payments of $64. Remember, there's never an immediate obligation to buy any course because of the 30-day trial period provided with each shipment. And you may cancel future shipments at any time by calling 1-877-802-5283. See Key Details

Looks like you somehow missed all this.  YOU Ripped yourself off.

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