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Report: #1200607

Complaint Review: Pimsleur Approach/Stroll - Philadelphia Pennsylvania

  • Submitted:
  • Updated:
  • Reported By: Tom — Woodway Texas
  • Pimsleur Approach/Stroll 2811 Southhampton Road Philadelphia, Pennsylvania USA

Pimsleur Approach/Stroll Paid $10 for a language CD, The CD box came with a letter telling me that I will recieve 4 more CD's at $64 each. I called them immediately to cancel, but they send it anyway. I sent back the CD, but they billed my credit card for $64. Their Customer Service has lied to me everytime I tried to stop this fraud. Philadelphia Pennsylvania

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In Oct-2014, I ordered a CD from PimsleurApproach for $9.95. When I received the CD, the letter in the CD box told me that I would also soon receive four installments of CD'd for the "Gold Course" which I was not aware of at the original purchase of the $10 CD. I immediately called their customer service and told them I did not want this course and to cancel them sending me these additional CD's. They said they would, but a month later I received a $64 CD in the mail. The CD was immediately send back (Tracking #9452110200881388921035). Today(01/09/2015) our Charge Card showed a $64 charge for this CD that I did not order. I called customer service to complain about the charge. They denied that they ever received the CD, but when I told them about the tracking number, they backed up and said that they will remove the charge. They have lied to many times and I don't believe them. This company and their sales personel belong in jail!

This report was posted on Ripoff Report on 01/09/2015 06:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pimsleur-approachstroll/philadelphia-pennsylvania-19154/pimsleur-approachstroll-paid-10-for-a-language-cd-the-cd-box-came-with-a-letter-tellin-1200607. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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