Pimsleur Approach Stroll/PimslerSTR*LANGUAGE LEARN BAS 866-3623822 PApimsleurapproach.com/Learn_Language‎ Pimsleur Approach Stroll Language Learning Basics Deceptive marketing; Tricked into paying hundreds of dollars for course that was not ordered. Difficult or NO returns possible. Internet Pennsylvania

When I saw the credit card charge from Stroll I did not know where it originated and cancelled my credit card. I tried to find someone to email / call to discuss this to no avail. A while later I was contacted by someone from Stroll to inquire about non-payment. I explained my mistake in interpreting their sales pitch and the fact that I had been away when the follow-up package arrived. To my surprise, they said that I could send it back and they would refund the initial charge. They even sent me a cover address label to make sure it got back to the correct place and it included the postage cost. Everything went smoothly and I am quite pleased with the results.

Thank you, Stroll, for setting this right in a timely and professional manner.

I now feel somewhat abashed about the original complaint and the amount of vehemence. I hope others will find them as easy to deal with.