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Report: #1390398

Complaint Review: Pods moving and storage - Nationwide

  • Submitted:
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  • Reported By: Nicole — Batavia Illinois USA
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  • Pods moving and storage Nationwide USA

Pods moving and storage Account management Just want documents back Fort myers, FL Nationwide

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 First, it's extremely expensive to rent a moving pod. $180 for the smallest one they have. Which I wasn't aware of when we got the thing. I have paid it for a few months now I can no longer pay it. I called to try to get into the pod and get my whole family's social security cards, birth certificates and marriage documents only for the account manager to tell me that he doesn't care if they are in there and if it goes to auction, they ask nicely to give that back to the pods company. I am a month behind- which I cannot afford anymore. I tried to set up a payment plan to pay my existing balance and he refused. It took two days for them to even call me back. He told me to look online to see my account-which is locked out by them- and that he can't look up anything more than IP address. How can you see my IP and not my name on it? Skip the hassle of dealing with the horrible customer "service" reps and rent a uhaul for storage.

This report was posted on Ripoff Report on 08/04/2017 10:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pods-moving-and-storage/nationwide/pods-moving-and-storage-account-management-just-want-documents-back-fort-myers-fl-nat-1390398. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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