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Report: #716056

Complaint Review: portfolio recovery associates - norfolk Virginia

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  • Reported By: Graham1954 — Clarkston Washington United States of America
  • Author Not Confirmed What's this?
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  • portfolio recovery associates 120 corporate boulevard norfolk, Virginia United States of America

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This company is amongst the worst of all collection agencies.  I took over as manager at this motel in June 2009 and for the past three months they have been calling every day after a I presume ex tenant I have never heard of.

I have told them several times I have never heard of this individual but the calls continue daily seven days a week.  Despite promises, the occasional times I actually got a human operator who stated she would remove the motel phone number nothing ever seems to happen. 

From seeing other posts here about them it seems they buy old debts that are way past any collection action and then try to harass people into paying money they do not legally owe.  I would advise anyone getting calls from this company to report them immediately to the FCC and don't even bother trying to "set matters straight"  as they are not interested in customer service, just getting someone to pay them!

Please note everyone they will never use an actual human to phone and talk to you even if they promise this, they seem to solely use automated calling and answering so you cannot without much trouble talk to them.

 

This report was posted on Ripoff Report on 04/10/2011 03:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/portfolio-recovery-associates/norfolk-virginia-/portfolio-recovery-associates-scam-company-norfolk-virginia-716056. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
1Consumer
0Employee/Owner

#3 Author of original report

Judith Scott

AUTHOR: Graham1954 - (United States of America)

POSTED: Sunday, April 10, 2011

 Further research has uncovered this about Miss Scott  http://caught.net/caught/laing.htm

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#2 Author of original report

Update.

AUTHOR: Graham1954 - (United States of America)

POSTED: Sunday, April 10, 2011

 For those who would like to know here are the so called management team of PRA.

Management

Steve Fredrickson President and Chief Executive Officer
Kevin Stevenson   Executive Vice President, Chief Financial Officer and Chief Administrative Officer
Craig Grube          Senior Director
Judith Scott          Executive Vice President, General Counsel
Neal Stern            Executive Vice President, Operations
Mike Petit             President, Bankruptcy Services
Kent McCammon  President, Revenue Enhancement Services and Business Development
Mike Pelone         President, Government Services
Vivian Coffey       Senior Vice President, Operations
Tanya Madison    Vice President, Corporate Communications
Donna Long        Vice President, Human Resources
Paul Carnes        Vice President, Information Technology

I don't yet have email addresses but if I find them I will post further updates so you can email them directly.

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#1 Consumer Suggestion

Look up the Telephone Consumer Protection Act

AUTHOR: MovingForward - (United States of America)

POSTED: Sunday, April 10, 2011

Are they calling the business line or a cell phone?  If they are calling a cell phone, then the Telephone Consumer Protection Act (TCPA) might be able to help you stop this harrassment. Look up the TCPA and how to use it against Portfolio Recovery Associates (PRA). You may be able to recover $500 per phone call (in some instances this can be 3 times the amount) after you notify them, in writing, that they are contacting the wrong person. The key here is that PRA is using an automated dialer. There are specific criteria in the TCPA so look it up to see if your situation fits. You might want to check out a couple of the credit sites like debtorboards or creditinfocenter to see how to use the TCPA against this debt collector for your benefit.

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