Prescription Hope Charged me for months with no medication Westerville Ohio

I signed up for prescription hope because it was reccomended to me by my isnurance agent. I could not afford my two diabetic medications since I am retired and was told I could get them cheaper through this company. I signed up and within 2 days my card was charged $100. I immediately was shocked because I have not received any medication yet. I called them and they said that they charge for the service and said I was approved. About a week later I received some forms in the mail asking for tax returns, pay check stubs, and a few other items. I sent the information in and they told me to contact my doctor to send back the paperwork. Another 2 months went by and I still did not receive any medication. They told me it would be sent soon everytime I called and I have been charged 3 times for $100 with no medicine. I called a week later and told them I wanted to cancel and to refund the money since I never received anything and they said they will not give a refund and the medication was sent to my doctor and if I want to cancel they will charge me for another 3 months until the medication runs out. I asked them about the 3 months I already paid and did not receive medication and they told me they charge for the services. So I asked, then why are you going to charge me another 3 months for medication? They told me that is because they did the work so I must pay it or I will be sent to collections. Shortly after I received an approval letter from the pharmacutical company who said I was approved into the patient assistance program and I called the company who informed me that the medication was free. I was so upset and prescription hope took $600 for 3 months of medication that was free? How is this place even in business? They are a total scam!