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Report: #610571

Complaint Review: Priceline - Internet

  • Submitted:
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  • Reported By: Daniel — San Diego California United States of America
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  • Priceline Internet United States of America

Priceline Unlisted hidden hotel fees, Internet

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I booked a room with The Village Lodge at Mammoth on 5/17/2010, Request Number: 138-197-692-57. My billing came out to
Room Subtotal: $416.25 (USD)
Taxes and Fees: $54.12 (USD)
Total Room Cost: $470.37 (USD)
While at the resort, I did not incur any additional charges like ordering room-service, order pay-per-view, or take linens etc. When I checked out of the hotel, they charged me a "resort fee" of $68.25.

I called Priceline customer service, they claimed that this fee is an "incidental charge" and cannot be refunded. This is the first time, out of tens if not hundreds of online hotel booking, domestic or international, where I was charged additional hidden fees at the end of my stay. While $68.25 isn't going to break the bank this time, I have no way of knowing that next time I book a hotel with priceline, I won't be stuck with a hidden fee of hundreds or thousands of dollars.

This report was posted on Ripoff Report on 06/05/2010 01:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/priceline/internet/priceline-unlisted-hidden-hotel-fees-internet-610571. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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