Complaint Review: Proactive - Internet
- Proactive Internet USA
- Phone:
- Web: Proactive.com
- Category: Skin Care
Proactive Proactive Repeatedly Charging My Credit Card Internet
*Consumer Comment: Proactive is trash
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I ordered a Teen kit from the Proactive website for $29.95. This was advertised as a 30-day supply. When the order arrived I opened it to find trial sized bottles. I was scammed but decided to keep it. Yesterday I received a larger box with normal sized products and a bill that this would cost over $100.00 in addition to the $29.95 I had already paid. To top it off proactive charges my credit card an additional $35.00 on the top of the $29.95 that I already paid. This was slick. I was completely unaware when I ordered the Teen kit that any of this would happen. I called Proactive who said they would cancel my account and refund the $35.00 once they received the products back. I thought that would be the end of it. Today I received an email that I owed $69.00! I will be calling back again. All I received were tiny bottles of a Teen Proactive kit that I paid $29.95 for - rip off number 1 and they are charging my card and sending me bills- rip off number 2. The sad part is it actually a great product for my kids. Will be buying it elsewhere from here on out.
This report was posted on Ripoff Report on 03/10/2017 01:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/proactive/internet/proactive-proactive-repeatedly-charging-my-credit-card-internet-1361006. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Proactive is trash
AUTHOR: Stacey - (USA)
SUBMITTED: Friday, March 10, 2017
Used it for years and saw no difference. Went to see my Dermotologist and he told me this product was worthless. Since switched to Clinique which helps alot better. They are nothing more than a factory turnout, make money sending out products that do not work with "celebrity endorsements" paid for by the company.
Send it back - regardless. And dispute it with your card company!


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