Proaudiostar Sold me a defective pedal, kept my money and aren't responding. Brooklyn NY

Avoid them. period.

I've had a terrible experience. First, after ordering a used guitar pedal I received no confirmation email or tracking number. It took me multiple emails and a paypal complaint to get the tracking number, and it took a full week to arrive.

First try out of the box, the pedal was hosed. Didn't work at all, and I suspect they knew it. Why? because they've ignored multiple direct emails, and submissions from their 'contact us' form, as well as comments on the paypal issue item.  A decent business would work with their clients, even on a used item.  They'll chime in on your complaint periodically so it looks like they give a s**t.  obviously, They don't.

Maybe they do enough local business to not give a sh@t about internet orders.. who knows. I should have paid more attention to the low ratings, and not the high ratings(many of which are from 'anonymous' people.)

And you won't get them on the phone. I tried, multiple times. Someone answered in sales once, and immediately put me to their bs voicemail system.  They won't call you back.

I've since filed a complaint with the BBB, and I'm sure that'll do nothing for me and my money's gone, just like many others I've read about.  They have an F rating and typically don't respond to the complaints.  Just hit the web and read the lower reviews. The good reviews are mostly bull, bots, and probably friends of theirs.

Avoid Avoid Avoid