Prudential Insurance My insurance adjuster flat out lied to me about when i was covered  Iowa Nationwide

*i have been off work since June 21 2016 due to cluster headaches my dr told me go go dr a neurologist to find out what's going on i made the appointment for the 22nd of August i went to the app the dr ordered test a mri and mra for on the 9th of September i was covered up until i went to the neurologist that was until the 22nd well aftet i went there i was no closer to knowing what was going on with me it until that date i was paid well i knew that aftet the neurologists app i would have to go back to see my family dr the one who took me off in the first place she said you can't go back to work until they diagnose you which like i said the test were to be on the 9th of September so from August 22nd until when i called my adjuster on September 7th i haven't gotten a check so i called him his exact words were we have you up until the 9th of September after that we will need more papers saying what to do next then after I went to the MRI MRA test on September 9th I called him back to let him know that I had got the test done and he then tells me that he'd never said that I was covered until the 9th of September well on my phone I record every phone message call that comes in and I have him saying word for word that I was covered until the night he called me a liar and said that he never said that so I then said I will send you the email with the recording so I did and I never heard back from him the rest of the day that was September 9th*