Public Storage Long Term Customers Pay High Rates Nationwide Internet

I find it outrageous that this company "rewards" its long-term customers by charging them more than someone walking in off the street would pay for the exact same unit.  Basically they review and raise rents every year, and my increases have been in the 10% range annually.  Over time, this means that loyal customers wind up paying an exorbitant surcharge.  

The district manager I contacted could not be bothered to return my call, even though I have spent thousands of dollars with this company over the years.  That's how valued I am as a long-term customer.  Calls to corporate also fell on deaf ears.  Their attitude is, "if you have a problem with your rent, then move".  I currently pay $130 per month more than someone else would pay to rent my unit if I vacated tomorrow.  This policy is a complete ripoff imo.  Consider yourself warned. That is $1,560 more per year than someone else would pay for the same space.  Outrageous.