Complaint Review: PUBLIC STORAGE - Texas
- PUBLIC STORAGE Texas USA
- Phone: 8174513890
- Web: www.publicstorage.com
- Category: Storage & Self Storage
PUBLIC STORAGE Paul Fleming ILLEGALLY TAKING POSSESSION OF UNITS PRIOR TO AUCTION AND STATING THIS IS TEXAS LAW Fort Worth Texas
*Consumer Comment: Perhaps...
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I paid my over due storage in the amount of $343.00 and was still not able to gain access to storage unit. Was told that I must pay an additional $25.00 to obtain a new lock because they were prepping my unit for auction....No where in the contract does it say they can do this...when question staff was told that it's Texas Lien law...After checking Texas Lien Laws, such practice is not listed...Then staff said it is in the contract but after CAREFULLY reading through contrast it does not say that they have the right to cut the lock. When approached again to show me where it is written...They cannot find it in the contract. Was then referred to district manager Paul Fleming. He then went through the same thing as staff. Thus I have paid my unit in full but still cannot gain access because of a undisclosed made up fee that is not included online. Called public storage consumer line and they have never heard of it. I am not going to stop until justice is served.
This report was posted on Ripoff Report on 07/25/2015 06:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/public-storage/texas-76119/public-storage-paul-fleming-illegally-taking-possession-of-units-prior-to-auction-and-sta-1244242. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Perhaps...
AUTHOR: Jim - (USA)
SUBMITTED: Sunday, July 26, 2015
Perhaps YOU should have been paying your bills on time so that YOU wouldn't have turned on the collections machine!
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