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Report: #822429

Complaint Review: Public Van Lines - Brooklyn New York

  • Submitted:
  • Updated:
  • Reported By: kyla — washougal Washington United States of America
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  • Public Van Lines 18850 Ventura Blvd, Suit 221 Brooklyn, New York United States of America

Public Van Lines Inflated Price, Tripled price of Move, Bait and Switch, Brooklyn, New York

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I was given an moving estimate by Public Van Lines of $823 to move my 600 sqft appt from Los Angeles to Washougal Washington. They told me to pack up my items and call a day before the move to give the exactly how many sq feet I have for the move. I called the day before my move, when my entire appt was packed up, only to find that no one was answering the phones -- the entire day! I called over 50 times throughout the day!

Early the next day, the movers arrived and physically took a count of all my boxes, used a measuring tape to figure out square footage that I would take up in their van. They then gave me a "final" quote of $1200- $1250 (and under NO circumstances exceeding this amount). I had to be out of my appt that day, and had no other moving companies lined up so I agreed to the $1200-$1250 (increase of approx $400)

They packed up all of my items and before they left they handed me paperwork with the total charges to be $1850!  (More than double what the initial estimate was, and almost 50% more than the "final" maximum estimate they gave me hours earlier). I told them that $1850 was not what I agreed to and to take my items out of the van and they refused.

Additionally, I had tape, boxes and blankets, but the movers insisted that they must use their own... only to find out that they charged me over $150 for all of these items! This company is ran by fraudulent crooks that increase their fee once they have your home in their possession.

This report was posted on Ripoff Report on 01/13/2012 04:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/public-van-lines/brooklyn-new-york-11211/public-van-lines-inflated-price-tripled-price-of-move-bait-and-switch-brooklyn-new-822429. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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