Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #714785

Complaint Review: Public Van Lines - Internet

  • Submitted:
  • Updated:
  • Reported By: Jessica V — Palm Springs California United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Public Van Lines 18850 Ventura Blvd., Los Angeles, CA 91356 Internet United States of America

Public Van Lines Public Van Lines Treated My Move With The Utmost Respect & Care Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

During the initial stages of my inquiry process, I submitted my information online only to be bombarded with responses from many different moving companies. At first, I was overwhelmed with the information, but then I figured out a way to organize and sort among the best contenders. Public Van Lines had been at the top of my list from the beginning. The price was excellent, the response was immediate, and the customer service rep I spoke with was extremely sensitive to my nervous disposition. His name was Sean and he was he had the patience of angel. Believe me, I am a business's worst nightmare. I ask questions endlessly and I tend to be condescending in my tone of voice. He was not phased at all and treated me with an enormous amount of sympathy and respect.

Sean helped me secure my reservation and remained my point of contact until the delivery stage of my move. I was surprised that the movers arrived on the date that they promised (after hearing quite the opposite about the moving industry in general). What was most shocking to me is that all of my stuff arrived as if no one had touched it. I moved everything from a priceless chandelier to tons of junk I inherited from family. My junk was looked over just as if it were the chandelier. Even when I told one of the movers that he could just toss somethings in one area, he insisted on gently arranging them for me. He said that I would regret it once they had left. What a gem!

I find it within my moral duty to tell you how WONDERFUL Public Van Lines is when I came across the less favorable reviews below. Without disrespecting the other authors, I can't imagine how anyone could say anything but good things about Public. Oh... and one more thing. Incidentally, one of my neighbors needed to move shortly after I arrived at my destination. She called me to see what my experience was like with Public Van Lines. I told her that their service was impeccable and highly recommended them. Just to make sure that I wasn't the only one who felt so great about Public, I got in contact with her to see how she liked them and she said that they took the stress out of moving. Thank you, Public Van Lines. Keep up the good work!

This report was posted on Ripoff Report on 04/06/2011 06:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/public-van-lines/internet/public-van-lines-public-van-lines-treated-my-move-with-the-utmost-respect-care-internet-714785. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now