qlink crappy company dania florida

I signed up for a free phone through qlink. I received a phone that look like it was retrieved out of a dippsy dumpster and was made about the time Jesus walked the earth. Could never charge it because of the USB part of the phone fell out. I tried contacting the company via phone calls and emails to have the phone replaced. Good luck with that. I have even reported the phone as stolen. Again, no luck. Today I sent an email asking the phone be disconnected. I'm not holding my breath. It looks like one major scam on the government and tax payers. But, their a company and it's legal to steal, just like the banks.