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Report: #206506

Complaint Review: Questsavers - DALLAS Texas

  • Submitted:
  • Updated:
  • Reported By: RICHLAND Mississippi
  • Author Confirmed What's this?
  • Why?
  • Questsavers http://www.qsmembers.com DALLAS, Texas U.S.A.

Questsavers Ripoff unauthorized DALLAS Texas

*UPDATE Employee: Consumer Affairs Manager

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I have been a member of Questsavers for several years. I have gotten nothing out of them. Tried cancelling last year & agreed to give it another 30 day free try after some high pressure sales.

Figured that when the debit card that I had on file with them expired in January of 2006 that it would be the end of my membership & I wouldn't have to talk to them again. They called my house repeatedly during the day starting in late December through February. I didn't want to listen to the high pressure sales again thus if I was home when they called I didn't answer.

Thinking that it was now cancelled since they couldn't charge a debit card that had expired I went on with my life. Unfortunately since I don't check my bank statements that often upon a review of my August bank statement there they were.

I started looking back & to my astonishment they had never stopped charging my debit card the monthly fee. Upon calling the phone # on my bank statement all I could do was cancel my membership. I wasn't given an opportunity to talk to anyone regarding why they have been charging me.

Am very dissatisfied with their company & highly recommend everyone stay as far away from them as they can.

Alice
RICHLAND, Mississippi
U.S.A.

This report was posted on Ripoff Report on 08/16/2006 11:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/questsavers/dallas-texas/questsavers-ripoff-unauthorized-dallas-texas-206506. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Consumer Affairs Manager

AUTHOR: Melissa - (U.S.A.)

POSTED: Wednesday, August 30, 2006

Alice,

Thank you for your email directly to our Company. As requested, we have mailed a response to your concerns, which you should have already received. If we can be of further assistance, please do not hesitate to contact us via email at custrel@aegonusa.com, fax to 972-881-4072 or by mail to 2700 West Plano Parkway, Plano TX 75075.

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