Quicken Loans BEWARE OF THE QUICKEN LOANS RIP OFF Detroit Michigan

I have used Quicken loans multiple times, all with a great experience.  I also was unable to refinance recently due to a lower appraisal on a property; the appraisal was done by a local broker, not by Quicken and was correct for the market.  Out of the payment of $500, $150 was refunded and what I paid for was the appraisal fee which goes to the broker, not Quicken.  Quicken makes money by doing loans, period.  It is not in their best interest to not be able to close the deal.  

They are listed in Fortune 100 Great Places to Work - a prestigious and difficult process to go through and being in HR, I have quizzed their employees about their work life.  From around the country, their employees continue to blow away the competition in professionalism and customer service and they love working there.  I will use them every time I can and recommend them regularly to co-workers who report the same excellent customer service.  Websites like this are hyped by banks who want people to think Quicken is ripping them off which is just testament to the inroads Quicken has made in this market.