Quicken Loans Quicken Loans - Main Office - Compuware Wasted both Time and Money with this Terrible Co, Detroit, Michigan

Hi. I'm very sorry to hear about the recent experience that you've had with us. How can I help? My name is Nick, and I'd like to get in touch with you and look into your recent experience further. Send me an email at nicholasnavetta@quickenloans.com with any additional details and I'll make sure to look into it ASAP with our Client Relations Team.

I have read many of the reports on here & my experience was nothing like these. First of all I want to state my mortgage was not underwater, we have good credit, great pay history, plenty of equity. Quicken was able to close our refi within 25 days from start to finish. Yes, I did have to send in docs but it was less than when we bought our house 15 years ago. I talked to several refi co's..including the big bank that held my mortgage; we decided to go with Quicken & I am very glad we did. I would recommend them to anyone looking to refi

I'm confused here.  If you make over $300K a year and are asking for a loan for $230K what would be the issue?  I know that lending guidelines have become much more strict but they would likely have asked you to fill out paperwork to get an IRS transcript to verify your income plus asked for W2's, pay stubs, and 2-3 months of your bank statements.   Unfortunately this is not isolated to just Quicken but to pretty much every mortgage originator.   If they have this I don't understand what the issue is unless there is a debt to income ratio issue on your end or some otther undisclosed financial obligations that would cause issues with them getting it through underwriting.  It would seem they only make real money by closing on the loan and would work with you accordingly.