Report: #204452

Complaint Review: Quicken Loans - Livionia Michigan

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  • Updated:
  • Reported By: Troy Michigan
  • Author Confirmed What's this?
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  • Quicken Loans Victor Parkway, Livionia, Michigan U.S.A.

Quicken Loans Force Loan Officers to work longer hours from home Livionia Michigan

*Author of original report: Here's Proof that they run this place like a zoo

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I used to work at Quicken Loans, I put in 5 years, one of the best top guy's there who always made his numbers. I asked over and over to let me please work from home(My wife after all just had a baby) when others were giving that option, which MUCH less experience. The only difference between them and me - I'm African-American Male and they were White. Out of all the Managers working at Quicken - only one is Black out of about 40 - 50 team managers.

Here's what they gave me,(See Letter Below from HR)just for being a true hard working empolyee, after making them millions for 5 years of my life. Anyone who work there should know that they don't give a crap about you, they BS you with that Top Company of this or that. It's all BS. Dan,Bill, Jay and Pat are full time Millionaires, by people working 60 hours a week for $400 bucks a loan, when they have made $6000. SEE BELOW THEY WANTED ME TO BRING IN 20 LOANS A MONTH, I WOULD BE WORKING FROM HOME - BUT 7 DAYS A WEEK. I QUIT IN JAN.2006 - NEVER LOOKED BACK - MAKE MORE $$ WORKING LESS HOURS FROM HOME AS A REAL LOAN OFFICER- NOT ORDER TAKER.(SEE WHAT THEY GAVE ME BELOW)

FROM: CHUCK K.(Manager) /JOEL G.(Vice President)
Quicken Loans maintains certain standards for team members in terms of production and performance. These standards have been clearly communicated to you during your initial training, during meetings and in our regular conversations.

As we have discussed, effective immediately you have been authorized to work from home. We consider it a privilege to work from home and as a part of that agreement you must meet the following criteria on a consistent basis:

You must continue to meet your production minimums outlined by your Sales Director. By January 31, 2005 you must originate 20 applications, receive 20 folders back and close a minimum of 14 loans. You must continue to achieve these numbers on a consistent monthly basis.

You must come into the office for all scheduled team and divisional meetings, trainings, etc. Your attendance is mandatory.

You must follow all company guidelines and uphold the ethics that the company follows.

You must follow all pricing guidelines and contact your Sales Director immediately in the event of any discrepancies.

If you fail to meet any of the above criteria your privilege to work from home may be revoked and/or you may be subject to further disciplinary action.

We will be evaluating your progress on a daily basis. If at any time there is a lack of effort, focus, or production you may receive further disciplinary action, up to and including termination. The minimum requirements above are subject to change at the discretion of your sales leader or manager. I am available for coaching and feedback. Please feel free to let me know if you have questions or need further assistance. You must maintain the above numbers as your minimum monthly production standard unless otherwise informed by your Sales Director or Manager.
I acknowledge receipt of the forgoing.
Team Member Signature Date
Quicken Loans:

Manager Signature Date

Troy, Michigan

This report was posted on Ripoff Report on 08/03/2006 08:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/quicken-loans/livionia-michigan/quicken-loans-force-loan-officers-to-work-longer-hours-from-home-livionia-michigan-204452. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Here's Proof that they run this place like a zoo

AUTHOR: Byron - (U.S.A.)

POSTED: Friday, August 25, 2006

Here's a real e-mail from Quicken:

From: C., Chris
Sent: Friday, January 20, 2006 5:14 PM
To: Childress, Chris; Web Bankers The A Team
Subject: RE: Now's the time to shine

I need to hear From EVERYONE.

Chris C.
Director of Mortgage Banking
Quicken Loans
1-800-226-6308 x 57384
Fax: 734-805-8903

From: C., Chris
Sent: Friday, January 20, 2006 4:39 PM
To: Web Bankers The A Team
Subject: FW: Now's the time to shine
Importance: High

Will you step up this weekend? I would expect if you are behind pace you are already planning on being here for your self respect.

Some of you are right around the corner from qualifying.remember...effort always pays off!!!!!!

Let me know if you are already planning on coming in.

Chris C.
Director of Mortgage Banking
Quicken Loans
1-800-226-6308 x 57384
Fax: 734-805-8903

From: F., Jay
Sent: Friday, January 20, 2006 3:32 PM
To: All Web Mortgage Bankers
Subject: Now's the time to shine

It will take all hands on deck to make this happen. If there was ever a time to step up for a fellow team member, it's now!

From: S., Ashley
Sent: Friday, January 20, 2006 3:12 PM
To: Farner, Jay
Subject: How does this look for the afternoon update?

Good Afternoon!

We are now 3 and days through the 9 days in this contest. Check out the attachment to see where your division stands.

Below shows how many folders each division needs by the end of the contest to make it, and how many folders per day will achieve this goal. (Remember, including Saturday, there are 6 and days left to make it happen.) Are you doing your part for your division?

♦ Grand Central 583 90 per day

♦ Platinum 502 77 per day

♦ Monopoly 508 78 per day

♦ Dynasty 683 105 per day

♦ Brass Nuckolls 632 97 per day

♦ Legacy 606 93 per day

♦ United Nations 655 101 per day

♦ Family 784 121 per day

♦ Top Flight 23 4 per day

♦ Total 4,976 766 per day

Count them down!!!

Remember. If your division makes this goal by Jan 27th, the division automatically qualifies to go to Atlantis, all you would then have to do is make your personal goal to go!

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