Report: #1302602

Complaint Review: Quicken Loans

  • Submitted: Fri, April 29, 2016
  • Updated: Fri, April 29, 2016
  • Reported By: David — Columbus Georgia USA
  • Quicken Loans


Quicken Loans Refinance resident home Columbus Ga

*UPDATE Employee: Response from Quicken Loans

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I heard a add on the radio and desired to call everything sounded good I filled out the app and the nightmare started I faxed stuff for days my wife faxed they won't everthing then the appraisle  they appraised my home too home in the area that were nothing like my home square footage lot size my homes brick they came back with a appraisle of $153.000 my home was just appraised 2 years ago for 169k since I've put on new 30yr roof new paint in and out new heating and air units reduce I tiredly both baths and it still appraised for less than 2 years ago by the way they then added on $2100 in single interest to my mortgage docs diidnt tell me I came accross it reading thru the docs they said from all the discounts I was getting it would cover it ha ha . Then they wanted me to do some work on my home before closing I did not under stand why they said it was fha rule not there I spent the money thinkiking we would be closing quickly but no this was 90 days know the time had ran out on the interest rate plus all the documents was outdated they wanted me to redo it all like it was my fault they drugg it out I'm a 794 credit score my wife is  a 760 they ran over 12 credit checks a peace on us my wife and I said to hell with quicken loans they are use too secondary loans there people talk to you in a rood manner we were very disappointed all the effort and work we put in to for nothing I wished I would have read all the negative reviews on them before hand would have saved a lot of time I think they should have to give me back the appraise fee and the work they maid me do on my home that was no count I hope people read all the negative reviews on this company even the groverment sued them in 2011 there scam artist thanks to who ever read this just needed to get it off my chest this ordeal started in Jan 2016 ended last week it's a sham Americans are treated like this in this great country maybe they'll get there on run around.

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#1 UPDATE Employee

Response from Quicken Loans


Hi David,


We're sorry to hear about this poor experience, and have noted your previous post on Consumer Affairs. We'd like to look into your situation to see what happened. Please feel free to reach out to my team at if you'd like to provide any additional details. We look forward to hearing from you. 



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