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Report: #512577

Complaint Review: QuickenLoans - cleveland Ohio

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  • Reported By: marinemom — Roanoke Texas USA
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  • QuickenLoans quickenloans.com cleveland, Ohio United States of America

QuickenLoans John Talpas coereced! cleveland , Ohio

*Consumer Comment: Not closing costs

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I ran into some trouble with refinancing my home with Quicken Loans, I cancelled my contract within 3 days of the loan process due to discrepancies, I researched the money aspect which I found that it will take me 9.6 yrs to recover from the closing costs.


John Talpas told me on the phone the closing cost would be $4,636.00 but my total loan was $88,874 up by $6,200.00


I was given 24 hours to sign the documents which did not give me enough time to realize what I was getting into. So I put in a cancellation notice in writing on the 3rd day of the loan process. Now Quicken loans is refusing to refund my "Good Faith" check of $500.00


 I feel they took advantage of me and coerced me into something that I did not want! I have emails to prove the push and shove to sign the papers immediately.

This report was posted on Ripoff Report on 10/21/2009 04:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/quickenloans/cleveland-ohio-44113/quickenloans-john-talpas-coereced-cleveland-ohio-512577. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Not closing costs

AUTHOR: Raven - (U.S.A.)

POSTED: Wednesday, October 21, 2009

Not sticking up for Quicken or anything, but what I think may have happened is this, lenders are required to put so much into your escrow account to pay your taxes and insurance when they become due.  Depending on when your loan closes, this can sometimes mean 15 months of reserves set aside for taxes and insurance.  These are not "closing costs".  Often, the taxes and insurance are paid after closing by the new company, therefore, causing a refund of your escrow account from the previous mortgage holder.  This is standard practice for all mortgage lenders.  Now, I can tell you that Quicken has a bad reputation, especially when it comes to refunding deposits.

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