RAC Acceptance / Rooms To Go shame on you san antonio Texas

 Pretty funny Kevin, Of course renting might be for some people. Your just blowing bubbles making it sound like your doing people a favor, while it truth your ripping them off. Stop blowing bubbles and answer the question what is the extra 4000.00 dollars for. You must not read the post because I have called and still waiting on RAC or Rooms To Go to call me. I have no problem in paying a rental fee I have a problem in just giving ya'll an extra 4000.00. What kinda excuse can you come up with. Why is a 2500.00 bed costing 8500.00 going through RAC. No one is willing to answer this question. Waiting on RAC or Rooms To Go district manger to call I know is a waste of my time. I can only assume that no one is willing to answer the question due to they have no way to answer cause you know your stealing peoples money. I have not checked yet but there has got to laws which have legal limit for your service.

Hi – I work at RAC and I’m very sorry to hear that you’re experience with RAC Acceptance was less than pleasant. We recognize that renting to own is not for everyone, but for others it provides an opportunity to get the things they need in a convenient fashion, and without relying on credit.  We also offer different early payoff options and things like delivery, set-up and maintenance are always included in the price. With payment protection, customers can stop a rental and simply freeze their payments, then pick it back up at any time in the future without losing what they paid in. Our Customer Care team is always willing to help if you have any additional questions or concerns you’d like to address. Just give them a call at 1-800-422-8186. Thanks, and I hope this was helpful!

 Just so you know I did try that already with the Rooms To Go and also RAC. After being hung up on by RAC I called back and still no answers to why they are charging a loan shark fee which they call rental fee. I went to Rooms to Go to BUY not rent. Was told that 5 payments were the "Rental Fee" no one can answers what the other $4000.00 is a fee for. There is no confusion on our part. The confusion is how come we were not allowed to put a bigger down payment so our monthly payments and interest would be lower. We were told that we can not put a bigger down payment and if we decide to put more money down that amount would only go towards the monthly payments and we would still pay the same interest and fees. Two years ago when we financed through RAC we were able to put down $ 1000 and were able to pay off our furniture within 6 months with a reasonable fee. Now we are not allowed to do it? Was told by Rooms To Go that the District Manager would call since no one there can answer any questions. Was also told By RAC to call there 888-672-2411 number but when doing so they still could not explain and said that someone would call me. I see that on all the reports against RAC the rebuttals that were left are call us. I'm sure that got everyone no where. Its a shame that Rooms To Go direct people to RAC. Anytime we have ever bought anything I have always been ask how much are you willing to put down, not with Room To Go.

There has to Laws which protect people from companys like this, there is no excuse for your action.

I am willing to get to the bottom of this. It was so wrong and we were so offened that all the paperwork we got at that time we kept just so we could prove its not our fault for the confusion.

I apologize if there was any confusion while working with Rent A Center on your financing.  If you feel that there were any errors made in regards to the account, there is a Rent A Center representative at the location that you made the purchase at that would be able to take a better look into this for you.