Ramada Plaza Resort Rip off of your money! I didnt manage to get some of it back, Can anyone Help me?! PLEASE Fort Lauderdale Florida

After getting the package I read through all the details and found that having to guess at what daysI'll be able to take time off work and coincide my vacation days through them was not going to work. So I sent the entire package back like the policy stated. When they received it (I had signature confirmation through usps.com so they couldn't deny they got the package) I did not receive a response for about a week and then got a denial letter.

I called in and got transfered a few times (sometimes by request for a supervisor) and was offered 20% refunded and then 40% refunded when each time I insisted on a full refund. After speking to the supervisor they agreed to refund my card (debit) card for half the balance I'd paid (which was all of it, roughly 1200-1400.00). I still was not satisfied so I called my bank and told them that the charges the company applied was for the incorrect amount and I wanted it reversed. They sent me a form, I filled it out and got my money back. It took a while, but I got my money.

Not sure if there's a time limit on those type of things, but it can't hurt to try.