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Report: #198048

Complaint Review: Ramada Plaza Resorts Orlando, Ft. Lauderdale Vacations - Ft. Lauderdale Florida

  • Submitted:
  • Updated:
  • Reported By: Florissant Missouri
  • Author Confirmed What's this?
  • Why?
  • Ramada Plaza Resorts Orlando, Ft. Lauderdale Vacations 2419 E. Commercial Boulevard, Suite 100 Ft. Lauderdale, Florida U.S.A.
  • Phone: 800-203-9783
  • Web:
  • Category: Cruises

Ramada Plaza Resorts Orlando, Ft. Lauderdale Vacations ripoff by the Ramada Plaza Resorts. I was told that it would be a 3 night cruise on the Carnival. However, each time I call back it was a for a different cruise and for a different period of time. Ripoff Ft. Lauderdale Florida

*UPDATE Employee: Refund policies

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Ramada Plaza Resorts Orlando, Ft. Lauderdale Vacations ripoff by the Ramada Plaza Resorts. I was told that it would be a 3 night cruise on the Carnival. However, each time I call back it was a for a different cruise and for a different period of time. Since I couldn't pay in full, I arranged a month payment with them for 6 months. AFter the 6 months, I called back and they balance had in fact increased to $698 when it should be around $300.

I received a coupon for $1600 dollars off on 4night cruise on the Carnival to the Bahamas. It sounded like it was a great deal at the time. However I was soo wrong. I put $350 down and arranged a monthly payment of $58.13 for six months. AFter that 6 months, I called back and they told me that I still owe them more money of $698 . I was furious and demanded a refund for the misleading information. They wouldn't give me a refund and tried to get me to "extend" the vacation package for two more years for $89. This company is scam and they won't refund any money. When you try to make a payment off your cruise package, the amount doesn't reflect on your current balance, instead, they tell you that you owe them even more money.

Hoanganh
Florissant, Missouri
U.S.A.

This report was posted on Ripoff Report on 06/25/2006 11:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ramada-plaza-resorts-orlando-ft-lauderdale-vacations/ft-lauderdale-florida-33308/ramada-plaza-resorts-orlando-ft-lauderdale-vacations-ripoff-by-the-ramada-plaza-resorts-198048. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Refund policies

AUTHOR: Rhonda - (U.S.A.)

POSTED: Sunday, June 08, 2008

In response to the consumer of excess charges and refund: At the time you planned your vacation with us, they transferred you over to a verifier who went over the vacation you were to receive, terms and conditions, and your statutory limit for cancellation according to the state you reside in. They also instructed you to write down the Customer Care phone number for questions, this is also sent in writing. One call to them, would have taken care of any discrepincies.

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