Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #749742

Complaint Review: RealNetworks - Internet

  • Submitted:
  • Updated:
  • Reported By: Ace_Zipp — Brea California USA
  • Author Not Confirmed What's this?
  • Why?
  • RealNetworks Internet United States of America

RealNetworks TidySongs, Itunes, Tuneup, rinse tidysongs, tidysong, tidy song, rinse, real networks, realnetworks, Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I bought a piece of software called TidySongs in March 2011 (3.5 months ago).  It is/was a good piece of software for organizing music in iTunes.  I went to us it the other day only to get an error code.  I clicked the code and it said TidySongs is not working but I should buy a new piece of software called Rinse from RealNetworks.

After doing some research on the internet it was clear that RealNetworks purchased TidySongs and disconnected all the existing customers.  I downloaded the demo of Rinse software and I was amazed except for the color it was EXACTLY the same.

I sent several emails to "customer service" but never recieved and response.  I have an option of buying Rinse for $40 or find another piece of software (I am going with the latter).

Avoid RealNetworks because they have no customer support, and do not and will not think twice to screw its customers.

Good luck to all....

This report was posted on Ripoff Report on 07/06/2011 11:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/realnetworks/internet/realnetworks-tidysongs-itunes-tuneup-rinse-tidysongs-tidysong-tidy-song-rinse-real-749742. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now