RealNetworks TidySongs, Itunes, Tuneup, rinse tidysongs, tidysong, tidy song, rinse, real networks, realnetworks, Internet

I bought a piece of software called TidySongs in March 2011 (3.5 months ago).  It is/was a good piece of software for organizing music in iTunes.  I went to us it the other day only to get an error code.  I clicked the code and it said TidySongs is not working but I should buy a new piece of software called Rinse from RealNetworks.

After doing some research on the internet it was clear that RealNetworks purchased TidySongs and disconnected all the existing customers.  I downloaded the demo of Rinse software and I was amazed except for the color it was EXACTLY the same.

I sent several emails to "customer service" but never recieved and response.  I have an option of buying Rinse for $40 or find another piece of software (I am going with the latter).

Avoid RealNetworks because they have no customer support, and do not and will not think twice to screw its customers.

Good luck to all....