RENTALCARS.COM reservation system is a real swindle London Internet

This online car reservation is a real swindle. all what they are looking is how to steal money from their clients. you can see a lot of complaints on the net about this company.

I did a reservation for a car 2 months ago through their link to get the car 2 hours later.

I called the local agency to make sure the car was ready and they told me they have not the car and the price is wrong and must pay a higher price.

So I cancelled my reservation and was very surprised when I got a confirmation of the cancellation telling me they don't refund the full cost.

They explained several times to me in a lot a emails that the contract I've agreed with says they take 3 days of rental cost because I've not made the cancellation at least 48 hours before the time I should get the car.

I've told them many times that I was not able to cancel 48 hours before becaause I did the reservation only 2 hours before to get the car.

They refused and all the time came back to the contract which is a lying. They also say the refund will be done after 7 days, so they keep your money during this period.

Be very carefull with this company and I also paid attention their prices are higher than other rental agencies.